A psychiatrist is a medical specialist who is an expert in mental health. Psychiatrists have a deep understanding of mental and physical health and their interaction.

They make a diagnosis and work with you to develop a management plan for your treatment and recovery.

Through this clinic, we provide and recommend a range of treatments, including: psychological treatments and medications

We will only suggest treatments that are proven to be safe and effective.

We will explain:

Why we recommend the treatment

How it works

The side-effects and any risks from the treatment

It's up to you whether you agree to have the treatment.

We can also:

Refer to appropriate services for immediate, urgent and non-urgent care as required

Provide advice about lifestyle changes

Work with you individually, or with your partner, family or carers

Provide second opinions and advice to other health professionals

Dr Su Kalava

MBBS, FRANZCP, Cert Addiction Psych, AFRACMA

Dr Kalava completed her medical degree in 2008 and became a Fellow of The Royal Australian and New Zealand College of Psychiatry in 2017.

She has worked in a variety of settings including tertiary hospitals, private consulting rooms, private hospitals and regional and rural areas across QLD, SA, NSW.

She specialises in Addiction Psychiatry, with a special interest in Chronic Pain.

Areas of interest include:

Dual diagnosis – Addiction Disorder & co-existing Mental Illness

Perinatal Mental Health – Antenatal Depression, Postnatal Depression and Postpartum Psychosis

Personality Disorders

Anxiety and Depressive Disorders

Attention Deficit Hyperactivity Disorder (ADHD)

Experienced in various psychotherapies like:

Cognitive Behaviour Therapy (CBT)

Mindfulness

Interpersonal therapy (IPT)

Motivational interviewing (MI)

We are dedicated to providing easy access to high quality treatment. Our number one priority is providing individual attention and care for each patient.

PAYMENT TERMS

Depending on the duration of appointment, varying levels of Medicare rebate will apply. Please ensure your bank details are up to date with Medicare to get the rebate reimbursed directly to you.

If you intend to claim Medicare rebate, a valid referral from your GP addressed to Serene Minds Clinic is mandatory.

Please be mindful that you are advised to pay the full fee prior to consultation. Appointment will not be finalised until payment is made.

We accept credit and debit card payments (Visa and Master Cards).

INITIAL APPOINTMENT

It is an hour long appointment when we are getting detailed information from you, and sometimes your family and or friends, while we start establishing a treatment plan.

FOLLOW UP APPOINTMENT

Follow-up appointments can differ in cost based on length of appointment.

CANCELLATIONS

Cancellation, non-attendance or partial attendance of an appointment are collectively referred to as ‘Cancellation’ in this Cancellation Policy.

Whilst we understand that unplanned issues do arise which may necessitate cancellation of a scheduled appointment, we ask that you notify the clinic in line with the cancellation periods outlined below, so that your appointment time may be offered to another client in
need of the service.

CANCELLATION FEES

• 0-24 hours’ notice of cancellation: Full appointment fee
• 24-48 hours’ notice of cancellation: 50% of appointment fee
• More than 48 hours’ notice of cancellation: No cancellation fee

The clinic will not accept future bookings from a client until any outstanding cancellation fee is paid in full. The clinic may waive the cancellation fee if special or exceptional circumstances apply as determined at the sole discretion of the clinic.

UPFRONT PAYMENT

In the event of previous cancellation by the client, the clinic reserves the right to request upfront payment in full before accepting a future booking by the client. The clinic requests upfront payment in full, from new client.

CANCELLATION BY THE CLINIC

In the event of cancellation by the clinic, you will be offered an appointment as soon as practicable.

UNCONFIRMED APPOINTMENTS

All appointments must be confirmed within 48 hours of the scheduled appointment. The clinic will send SMS reminders of the appointment time.